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Terms & Conditions

Last updated: April 26, 2026

1. Booking & Payment

1.1 Confirmation: All bookings are pending until confirmed by the instructor via email.

1.2 Payment: We accept cash only. Payment is collected in person before or after each lesson.

1.3 Lesson Duration: All lessons are 60 minutes unless otherwise specified.

2. Cancellation & Rescheduling

2.1 Cancellation Policy:

  • More than 24 hours notice: No charge — full refund or free reschedule
  • Less than 24 hours notice: 50% cancellation fee applies
  • No-show or less than 2 hours notice: No refund

2.2 How to Cancel or Reschedule: Cancel or reschedule through the student portal, or contact the instructor directly. All rescheduled bookings are subject to instructor confirmation.

2.3 Instructor Cancellation: If the instructor cancels, you will receive a full refund or option to reschedule at no charge.

3. Student Requirements

3.1 Licence/Permit: You must hold a valid NSW learner's permit or equivalent when booking.

3.2 Age: Minimum age 16 years (NSW learner permit requirements).

3.3 Health: You must disclose any medical conditions that may affect your ability to drive safely.

3.4 Sobriety: No alcohol or drugs may be consumed before or during lessons.

4. Lesson Conduct

4.1 Safety: The instructor has the right to terminate any lesson immediately if safety is compromised. No refund will be issued in such cases.

4.2 Behaviour: Respectful behaviour is required at all times. Aggressive or abusive behaviour will result in lesson termination without refund.

4.3 Personal Items: You are responsible for your personal belongings during lessons.

5. Liability & Insurance

5.1 Insurance: The instructor's vehicle is fully insured for driving instruction purposes.

5.2 Accidents: In the event of an accident caused by the student, the student may be liable for damage costs as per NSW regulations.

5.3 Third-Party Damage: Damage to other vehicles or property is covered by the instructor's insurance policy.

6. Data Protection

6.1 Privacy: Your personal information is protected as per our Privacy Policy.

6.2 Communication: We may contact you regarding your bookings, lesson reminders, or service updates.

6.3 Marketing: You may opt out of marketing communications at any time.

7. General

7.1 Changes: These terms may be updated periodically. Continued use of our services constitutes acceptance of updated terms.

7.2 Governing Law: These terms are governed by the laws of New South Wales, Australia.

7.3 Contact: For questions about these terms: Contact Form or email drivewithbui@agentmail.to

By booking a lesson with Drive With Bui, you agree to these Terms & Conditions.