Privacy Policy

Last updated: March 29, 2026

1. Information We Collect

1.1 Personal Information: When you book a lesson, we collect:

  • Full name
  • Email address
  • Phone number
  • Residential address (for pickup)
  • Driving licence details

1.2 Booking Information: Lesson dates, times, locations, and payment details.

1.3 Communication: Emails, messages, and feedback you send us.

2. How We Use Your Information

2.1 Service Delivery: To schedule and conduct driving lessons.

2.2 Communication: To send booking confirmations, reminders, and updates.

2.3 Safety: To verify your identity and driving eligibility.

2.4 Improvement: To improve our services and customer experience.

2.5 Legal Compliance: To meet regulatory requirements.

3. Data Storage & Security

3.1 Storage: Your data is stored securely in Australia using Supabase cloud services.

3.2 Security: We implement industry-standard security measures to protect your data.

3.3 Retention: We retain your data for as long as necessary to provide our services, or as required by law.

3.4 Payment: Payment information is processed securely through our payment provider. We do not store full credit card details.

4. Sharing Your Information

4.1 Service Providers: We may share information with trusted third parties who assist with:

  • Payment processing
  • Email communication
  • Website hosting

4.2 Legal Requirements: We may disclose information if required by law or to protect our rights.

4.3 Never Sold: We do not sell your personal information to third parties.

5. Your Rights

5.1 Access: You can request access to your personal information.

5.2 Correction: You can request corrections to inaccurate information.

5.3 Deletion: You can request deletion of your personal information, subject to legal requirements.

5.4 Opt-Out: You can opt out of marketing communications at any time.

5.5 Complaints: You can lodge a complaint with the Office of the Australian Information Commissioner.

6. Cookies & Tracking

6.1 Cookies: Our website uses cookies to improve your experience and remember your preferences.

6.2 Analytics: We may use analytics tools to understand how our website is used.

6.3 Control: You can control cookies through your browser settings.

7. Children's Privacy

7.1 Age Limit: Our services are for individuals aged 16 years and older (NSW learner permit age).

7.2 Parental Consent: For students under 18, we may require parental consent for certain activities.

8. Changes to This Policy

8.1 Updates: We may update this policy periodically. The latest version will always be available on our website.

8.2 Notification: Significant changes will be communicated to you via email.

9. Contact Us

If you have questions about this Privacy Policy or your personal information:

Email: michael@drivewithbui.com

Website: Contact Form

Mail: Drive With Bui, Lidcombe NSW 2141, Australia

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.